Getting started

How do I apply for IB?

Answer
You need to call at one of the Interbank Aruba N.V. branches.

Did you find this information helpful?

Yes No

What are the documents needed for an Individual customer to apply for IB?

Answer
  • National Identity Number (or passport for non-citizens)
  • A proof of address in your name (in case your records are not updated at the Bank)

Did you find this information helpful?

Yes No

What do I need to log-in to IB?

Answer
  • User Id. The user's identification number
  • Login Password numerical/alpha-numerical password used to log-in to the service

Did you find this information helpful?

Yes No

What are the recommended browsers?

Answer
We highly recommend that you always use the latest version of your browser, available on the providers’ website

Did you find this information helpful?

Yes No

How to use the Security Token?

Answer
  • Switch on your Security Token
  • Type in your Token PASSWORD and 'CHAL' will appear
  • Type the 7-digit 'CHALLENGE' number on your Internet Banking screen
  • Press "ON" or "OK"
  • A 6-digit response will appear
  • Enter the Token response in the field on your Internet Banking screen
  • Click on 'Authorise' or "Initiate"

Did you find this information helpful?

Yes No