Getting started
How do I apply for IB?
What are the documents needed for an Individual customer to apply for IB?
What do I need to log-in to IB?
What are the recommended browsers?
How to use the Security Token?
Answer
- Switch on your Security Token
- Type in your Token PASSWORD and 'CHAL' will appear
- Type the 7-digit 'CHALLENGE' number on your Internet Banking screen
- Press "ON" or "OK"
- A 6-digit response will appear
- Enter the Token response in the field on your Internet Banking screen
- Click on 'Authorise' or "Initiate"